REFUND POLICY
At Family Research Ireland, we strive to provide high-quality services and products to our customers. If you are not completely satisfied with your purchase, we are here to help. Please read our refund policy carefully.
1. Eligibility for Refunds
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Refunds are available for our Research Plans.
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To be eligible for a refund, you must request it within 3 days of your purchase.
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To complete your refund request, we require a receipt or proof of purchase.
2. Non-Refundable Items
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Certain items are non-refundable, including:
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Research Plans that have been completed and sent to customers.
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3. How to Request a Refund
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To initiate a refund, please contact us at familyresearchireland@gmail.com.
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Include your order number, the reason for the refund, and any relevant details.
4. Processing Refunds
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Once your refund request is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
5. Exchanges
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If you need to exchange a product for a different one, please contact us at familyresearchireland@gmail.com. We will guide you through the process.
6. Changes to This Policy
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We may update our refund policy from time to time. Any changes will be posted on this page with an updated effective date.
7. Contact Us
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If you have any questions about our refund policy, please contact us at: familyresearchireland@gmail.com
Thank you for choosing
Family Research Ireland!