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REFUND POLICY

At Family Research Ireland, we strive to provide high-quality services and products to our customers. If you are not completely satisfied with your purchase, we are here to help. Please read our refund policy carefully.

1. Eligibility for Refunds

  • Refunds are available for our Research Plans.

  • To be eligible for a refund, you must request it within 3 days of your purchase.

  • To complete your refund request, we require a receipt or proof of purchase.

2. Non-Refundable Items

  • Certain items are non-refundable, including:

    • Research Plans that have been completed and sent to customers.

3. How to Request a Refund

  • To initiate a refund, please contact us at familyresearchireland@gmail.com.

  • Include your order number, the reason for the refund, and any relevant details.

4. Processing Refunds

  • Once your refund request is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

5. Exchanges

6. Changes to This Policy

  • We may update our refund policy from time to time. Any changes will be posted on this page with an updated effective date.

7. Contact Us

Thank you for choosing

Family Research Ireland!

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